Results
Problems we've fixed, and what changed.
Each case covers the problem as the client described it, what we built, and the numbers that changed.
Build
Custom software, CRM, automation, dashboards
Education · Invoicing90% less manual work in invoicing
Invoices generated from CRM data, reviewed by a person, paid by QR code and chased automatically.
- Manual effort
- −90%
- Measured over
- 5 months
Education · CRMEduSync: one system runs the whole agency
A bespoke CRM and cloud setup: enquiries, email, marketing, automations and cash flow in one place.
- Admin per case
- ~25% less
- First release
- 8 months
Not-for-profit · Events45% more partner events uploaded
An event platform built into their website, measured over the four months leading to their virtual event.
- Partner uploads
- +45%
- Registrations
- +30%
- Engagement
- +25%
Finance · Dynamics 365WealthFund: research, pipelines and clients connected
Two Dynamics 365 apps sharing one database, with access set by role, plus custom apps that automate office and admin work.
- Report assembly
- ~50% less
- Routine admin
- ~30% less
Case work and admin on one Zoho platform
A CRM with custom tools and automations for a migration agency's day-to-day case work.
- Admin per case
- ~20% less
- To first consult
- ~15% faster
Education · ReportingSales and cash flow visible as they happen
Live dashboards for sales and management, with cash-flow and growth projections.
- Weekly reporting effort
- ~70% less
- Time to build
- 2 months
Apply AI
AI agents, assistants, forecastingEducation · AI agent~80% of first enquiries handled without staff
Acey greets new leads, answers early questions, captures details into the CRM, scores and routes them.
- Handled by Acey
- ~80%
- First response
- ~60% faster
An AI agent that turns visitors into partners
Isy answers questions from ISEAA's and Home Affairs' public material and sends interested agencies to the partner form.
- Partner enquiries
- ~20% more
- Answered by Isy
- ~70%
Education · MessagingEvery channel answered from one inbox
WhatsApp, Instagram, Messenger and web chat in one inbox, with Acey covering after hours.
- Channels in one inbox
- 4
- Late or missed replies
- ~40% fewer
Education · FunnelLeads followed up until they're ready to talk
Automated follow-up for early leads, then a handover to the right specialist when they're ready.
- Lead to consult
- ~18% better
- Time to build
- 4 months
Food and drinks · ForecastingSales forecasting on AI-ready data
Experience delivering AI forecasting for one of Australia's best-known biscuit makers, starting with getting the data ready.
- Program
- 7 months
- Figures
- Under NDA
Govern and advise
Purview, data protection, strategy, discoveryMicrosoft Purview for one of Australia's largest councils
Labels that mark sensitive information, data loss prevention, records rules and insider-risk controls, while old records systems are retired.
- Status
- Live
- Scope
- Whole council
Not-for-profit · Strategy35% more partner enquiries
A sharper value proposition, a commercial model that keeps the not-for-profit ethos, and a partnership plan.
- Partner enquiries
- +35%
- New partners
- 5
- Commercial work
- +20%
Retail · Trade promotionsFrom discovery to promotion systems for Dan Murphy's and BWS
Experience delivering promotion planning and optimisation for two of Australia's largest drinks retailers.
- Delivery
- 12–14 months
- Figures
- Under NDA
Food · DiscoveryA blueprint to retire promotion spreadsheets
Discovery that found the gaps in planning trade promotions in spreadsheets and set out the path to a proper system.
- Discovery
- 4 months
- Outcome
- Blueprint
Want examples for your industry?
Education and migration, food and retail, local government, not-for-profits, finance, professional services.
Figures marked ~ are estimates for that deployment. Food and drinks programs are shown as delivery experience; their figures are under NDA.